PRIVACY POLICY

You can visit our website freely and consult information about our company, products and services without having to provide any personal information. Only if you want to contact us, for example via the contact form, or if you want to place an online order as a returning customer, you must provide your personal data. Whenever you provide personal information, SMØRBRØD will treat it in accordance with the policy described here and the legal obligations regarding the processing of personal data.

1. Confidential processing of personal data

The personal data that SMØRBRØD collected are stored in a secure environment that is not accessible to the public. The file can only be consulted by a limited number of persons employed by SMØRBRØD, who need this information for the performance of their duties. The information will only be processed for internal purposes.

2. Purpose of processing

SMØRBRØD processes the collected personal data to identify you and possibly to contact you in order to be able to offer you an optimal service in the context of your online order. The data can also be used to inform you via our newsletter about new services and products from SMØRBRØD, to receive this information you must first have subscribed to the newsletter. In case you have signed up for our newsletters and you no longer wish to receive this information, you can do so by e-mail (info@smorbrod.gent) report to us or unsubscribe at the bottom of the received newsletter in your mailbox. We use third parties (Shopify) that respect all European and other local regulations.


3. Right of access, correction and deletion of personal data

You have the right to access the data thatSMØRBRØD registered about you and to have any inaccurate or incomplete data corrected. In addition, you can at any time request that your personal data be removed from the file of SMØRBRØD be removed. You can register for this by e-mail (info@smorbrod.gent) turn to us.

4. Cookie Policy

General

This website uses cookies. A cookie is a simple small file that is sent along with pages from this website and stored by your browser on the hard drive of your computer. The information stored therein can be sent back to our servers on a subsequent visit to our website, so that not only an optimal functioning of the website can be guaranteed, but also a better service can be offered.

After all, cookies remember certain choices and settings that you have chosen so that a subsequent visit can be faster, more efficient and easier.

Information per type of cookie

Permanent cookies: With the help of permanent cookies, the visitor can be recognized during a new visit to the website. The website can therefore be set specifically to the preferences of the visitor. Even if the visitor has given permission for the placement of cookies, this can be remembered by means of a cookie. This means that the visitor does not have to repeat his preferences every time, which saves time. Permanent cookies can be removed via the settings of the visitor's web browser.

Session cookies: Session cookies can be used to check which parts of the website the visitor has viewed. The services can therefore be adapted as much as possible to the surfing behavior of the visitors, so that an optimal and pleasant use of the website can again be guaranteed. Session cookies are automatically deleted when the web browser is closed.

Functional cookies: These cookies are necessary for the functioning of the website or the webshop. For example, cookies that remember login details, language preferences, etc.

Analytical cookies: A cookie is placed via the website from the company Google, as part of the Analytics service. This service is used to keep track of and get reports on how website visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. For the rest, reference can be made to the Privacy Policy of Google ( (https://www.google.com/intl/nl/policies/privacy/).

Cookies used on this site

Google Analytics, to keep track of and obtain reports on how website visitors use the website, with a view to improving the services. For more information and lifespan, see:https://www.google.com/policies/technologies/cookies/.

Google Adwords, to keep track of how many visitors visited the website through a Google ad. For more information and lifespan, see:https://www.google.com/policies/technologies/cookies/.

Pop-up cookie, allows the visitor to receive a pop-up every time he visits the website within an hour interval in order to gain faster access to promotions, products ...

Social Sharing via facebook, allows the visitor to share certain promotions, products... via facebook.

Management and deletion of cookies

You can decide for yourself whether you accept or refuse cookies. When you visit our website for the first time, you will be asked for permission to place these cookies. Most web browsers automatically accept cookies, but you can usually adjust your browser settings to decline cookies. You have to set this up for each browser and for each computer. Click on the Help function of the browser used to read how you can adjust your settings yourself.

Please note that not accepting, disabling or deleting cookies may result in certain functionalities of the website being less accessible or functioning poorly.